EFFECTIVE DATE · 11 FEBRUARY 2025
Introduction
Welcome to Automated Environmental ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website automatedenvironmental.com.au ("Site").
By using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Site.
Information we collect
We may collect and hold personal information that is necessary for our functions and activities, including:
- Personal identifiable information (PII): name, email address, phone number, postal address, and other contact details.
- Payment information: we do not collect, store, or retain any credit card details or billing information. All payments are processed securely through our third-party payment provider.
- Technical data: IP address, browser type, operating system, referring URLs, and information about how you use our Site.
- Cookies and tracking technologies: information collected via cookies, web beacons, and similar technologies to enhance your experience.
How we collect information
We collect personal information in a variety of ways, including:
- Directly from you: when you fill out forms, subscribe to our newsletter, make a purchase, or contact us.
- Automatically: when you interact with our Site through cookies and other tracking technologies.
- From third parties: from service providers, business partners, or publicly available sources.
How we use your information
We use the personal information we collect for purposes including, but not limited to:
- Providing and managing our services.
- Processing transactions and sending related information.
- Communicating with you, including sending promotional materials.
- Improving our Site, services, and customer experience.
- Complying with legal obligations and resolving disputes.
Disclosure of your information
We may disclose your personal information to:
- Service providers: third-party vendors who help us operate our Site and services.
- Legal authorities: if required by law or to protect our rights.
- Business transfers: in connection with a merger, sale, or asset transfer.
We take reasonable steps to ensure that these third parties comply with Australian privacy laws.
Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Access and correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or outdated. To do so, please contact us using the details provided below.
Cookies and tracking technologies
Our Site uses cookies to improve your experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.
Third-party links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
International data transfers
If we transfer your personal information outside Australia, we will take reasonable steps to ensure that the recipient complies with the Australian Privacy Principles or is subject to laws that provide similar protection.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our Site with an updated effective date.
Contact & complaints
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at admin@automatedenvironmental.com.
Complaints: if you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us using the contact details above. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).